Virtual campus
BEBS provides students with transparent and detailed information regarding the price of each course and the conditions applicable to payment, cancellation and refunds.
Payment Terms for Executive Certificates
The published price for each course represents the total amount payable by the student. Payment must be made in full at the time of enrolment using a debit or credit card.
As Executive Certificates are priced below €500, instalment payment options are not available. Access to the course will be granted once payment has been confirmed.
Statutory Right of Withdrawal
Where consumer protection legislation applies, students may exercise their statutory right of withdrawal within 14 calendar days from the date of contracting.
To exercise this right, students must submit an unequivocal withdrawal request to financial.assistant@bebs.org . within this period. The request must include the student's full name, the course purchased and the enrolment date.
Course Commencement During the Withdrawal Period
Executive Certificates have fixed, published start dates. If the published start date falls within the student’s 14-day withdrawal period, course delivery may begin before that period ends. If the student withdraws after course delivery has started, BEBS may charge a proportionate amount for the part of the service provided up to the date BEBS receives the withdrawal notice, where permitted by applicable law.
Refunds
If a student exercises their right of withdrawal within the statutory period, and the course has not yet started and the student has not accessed any digital content, BEBS will issue a full refund, subject to applicable law.
Where a refund is due, it will be issued using the same payment method used for the original transaction and, in any event, no later than 14 calendar days from receipt of the withdrawal request. If the published course start date falls within the withdrawal period and the student withdraws after course delivery has begun, a proportionate amount for the service already provided may be deducted from the refund, where permitted by applicable law.
Once the 14-day withdrawal period has expired, no refunds will be issued for voluntary cancellations requested by the student, except where otherwise required by applicable law.
Contact for Payment and Refund Enquiries
For enquiries regarding payments, cancellations or refunds, students may contact BEBS at: info@bebs.org .